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The Internet offers a unique glimpse
into realities hidden in the psyche of societies. As a medium
for free speech, cyberspace offers a hidden treasure trove
for intelligence analysts, scholars and run of the mill
political enthusiasts. Indeed, this assortment of gateways,
hubs, and servers offers a unique opportunity for those
seeking insight into any topic or opinion. It is also a
breeding ground for activists and spin artists more than
willing to oblige with their unique brand of fact and fiction.
On the receiving end of the equation,
Internet discussion forums play an essential role as a delivery
engine as well in preserving the spin and integrating it
into mainstream culture. Countless rants, discussions and
flame wars take place on a daily basis in discussion forums
across the Internet. This interaction provides the researcher
with a glimpse of not only the users individual thoughts,
but also a unique map of cause-effect relationships between
the actions of the government and the reactions of the populace.
There are several tools available
to the government and media to gather opinion data, and
gauge the pulse of wide segments of the population. Most
of these tools, however, fall short compared to well maintained
discussion forums.
Online Polls:
Polls are really a statistical tool
which often lack subjective input from users. The general
flaw of this medium is the fact that a poll is often guided
by the objectives of the pollsters. Online polls present
an additional challenge in that the audience and security
of the poll become obstacles in the collection of good data.
Not only can users successfully skew a poll but also, the
users themselves, are more often than not a skewed "audience"
rather than a representative segment of society. This is
due to the fact that most sites that host polls typically
have a "biased" audience to begin with. Another
shortcoming with polls comes from the technology itself.
While short polls are able to gather more votes on specific
issues, they are ineffective in explaining why users voted
a certain way and not another. The longer and more intricate
polls that allow users to type in responses typically yield
less votes because many users are unwilling to spend the
time required to fill out their answers.
Chat Boards:
Chat boards are a highly popular
and effective tool on the Internet but nevertheless, fail
to compete with discussion forums for the purpose of research
and information gathering. Chat software is best described
as a communications tool offering users the ability to interact
with one another in near real-time. The shortcoming here,
originates from the fact that the exchange of ideas and
opinions between users cannot be easily archived in the
public domain. This combined with that fact that many chat
discussions are often conducted in small groups, renders
a significant data collection and archiving process prohibitive.
Weblogs (Blogs) and Published
Content:
Personal weblogs and online political
columns offer limited insights into the opinions of large
market segments. Whether published by a large news organization,
a well-known columnist or an individual with a webpage or
blog (popular weblog software) this opinion content is typically
biased and not representative of the mass opinion. Content
collected in this case usually reflects the opinion of a
specific person or in the case of large news outlets, is
tainted by the editorial slant of the organization.
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